Training

The Facilitator Nita

After graduating with a B.Soc.Sc (Psychology), from UCT, in 1985, Anita Jeffes, almost immediately entered the Recruitment and Selection Industry. In 1990, Cathy Clarke and  Anita Jeffes, formed Career Options, a successful, multisector recruitment company. In 2001 they both moved from recruitment into training.

Anita, has been facilitating workshops, focusing on Competency - job analysis, recruitment and selection - ever since! The level of delegates trained varies from very in-experienced to very experienced recruiters, from junior to senior employees and spans across a tremendous range of business sectors.

Anita, has also facilitated a number of workshops for the Services SETA, in the fields of Customer Care as well as Recruitment and Selection.  More recently, she has introduced Small Business Management and Customer Care Workshops for Small Business Owners (Anita, has a Marketing Business which serves this market and her interaction with these business owners made their need for training opportunities apparent.). She also has facilitated English Workshops for second language English users.

The Workshops/Training Opportunities

This workshop is a must for Human Resource Specialists and Line Managers.
Reduce the risk of making poor hiring decisions:
utilise a recruitment method that promotes objectivity and fairness
and is consistent with all current South African labour legislation.

This workshop is for any staff who interact with customers.                                                             Offering businesses the opportunity to optimise the potential of staff who interact with customers (telephonic as well as face to face).

  • Small Business Management

This workshop assists, the owners and managers of small businesses, to manage their businesses competently with clear goals identified.

  • Recruitment Desk Management

This workshop develops delegates competency to plan, organise and allocate work, manage interpersonal and team processes to achieve required outputs as well as an ability to evaluate the achievement of recruitment desk objectives.